123connect was started in January 2000 with the idea of a website hosting company that had the best interests of their customers at the heart of the business. It was decided to make sure customers were treated in a friendly manner, talked to in a way they understood and to make the whole hosting experience something they would enjoy.
Amazingly there is a small but dedicated management team running it all, and with a fixed amount of staff that deal with customers on the phone the build up of the relationship is extraordinarily fast, giving the idea you are ringing a friend rather than a call centre. So lets show you who manages what at 123connect...
We value your business and we appreciate your trust in us to help your business become a success. Our customers are our most valuable asset, without them we are nothing. This is why everyone who works for 123connect is told they must get to know the customers and their needs, solve any problems quickly and easily and make the customer feel like they have control of their site and business.