Marsh Dental Care

At Marsh Dental Care we welcome all comments and complaints about the service we have provided. If for any reason our clients are unsatisfied with the service from Marsh Dental Care we suggest that they initially talk to the hygienist or dentist providing the treatment. If this does not resolve the issue or this direct approach is not felt appropriate, patients are encouraged to discuss matters with our complaints administrator, Sarah Dyson. When a patient complains to a member of our team we will listen and respond to their concerns in a caring and sensitive way.

Comprehensive records are kept of any complaint received and we always strive to learn from every case and to improve all aspects of our patient care. If we do not resolve the complaint to our patients' satisfaction, Private patients can contact the Dental Complaints Service, an independent service funded by The General Dental Council.