TCS offer hardware support for all your computers, from standalone PCs to wide area networks. Service is at the centre of all our contracts:
Hardware/Software Support
Service and maintenance contracts
Competitive and effective contracts can be made to cover your needs
Reactive Services - 4hr or 8hr response to all fault calls (dependant on contract) All parts, labour & travel included within the scope of our contract price. Guaranteed fix or replacement equipment on all fault calls, including restoration of data when available and comprehensive technical support
Pro-Active Services - Preventative maintenance including Anti-Virus checking at least once a year, cleaning and replacement of worn parts, regular meetings to track persistent faults and flexible arrangements for new or disposed equipment.